After spending more time with the AU registration website and helping others from my office use it, I’m feeling a little embarrassed about my comments from the other day. Although I really liked being able to build my schedule so easily, I’m getting really frustrated with the login problems the site seems to be having. The praise I posted in the survey they presented seems a little too glowing for the experience I’ve had since then.
Shortly after signing up I learned that a few other guys from my office were also given approval to go, so we got together to look at the class schedule and get everyone signed up. I had lots of positive remarks about how easy the registration website was and recommended that everyone check it out. Upon doing so we ended up in what seemed like an infinite loop of trying to login, getting bumped out, trying again, loosing the session, and so on. After about 6-8 tries, we finally made it into the system, found a class to enroll in, and clicked the button to get on the list. Suddenly we were logged out again and had to go through the whole process over again. It’s been that way ever since and quite frankly some of us are about ready to pull our hair out.
Perhaps its something with our firewall, or who knows what else, but something’s definately gone wrong there. Some bold red text on the login page states that pressing the back button can cause problems as well, which seems to indicate they have some kind of problem preserving the session. I seem to remember having similar problems with some of the sites we’ve developed in-house, but they were soon resolved with some attention paid to the way a session was stored on the server. Whatever it is, I hope they can get it figured out soon – the site is great, but it’s really frustrating to use when you can’t stay logged in.